In a significant move, the NDIS Quality and Safeguards Commission is ramping up regulatory responses to ensure compliance among NDIS behaviour support providers with the NDIS Act and associated Rules.
Commissioner’s Expectations Clearly Outlined
Commissioner Tracy Mackey has proactively conveyed expectations to a substantial number—7,858 to be precise—of NDIS behaviour support providers. The key emphasis is on the imperative need for the development of compliant and evidence-informed Behaviour Support Plans (BSPs).
Navigating the New Policy Guidance
The NDIS Commission has rolled out a new Policy Guidance, providing explicit instructions for specialist behaviour support providers and practitioners. The focus of this guidance is particularly on the reduction and elimination of restrictive practices within the framework of BSPs.
Resourceful Tools for Compliance
To further guide providers, the NDIS Commission has introduced a comprehensive resource, the “Regulated Restrictive Practices Summary and Protocols” document, available on their website. This resource, in conjunction with existing templates and checklists, represents the initial phase of revising tools to align with evidence.
What Providers Need to Know
The essence of compliance lies in the development of high-quality, evidence-informed BSPs. Providers are expected to engage in meaningful consultations with participants and their support networks. Additionally, there’s a focus on delivering information in accessible formats to individuals with disabilities and their supporters.
Reinforcing Conditions for Registration
The registration of specialist behaviour support providers hinges on strict conditions. These include the commitment to using regulated restrictive practices as a last resort, opting for the least restrictive response, ensuring proportionate measures, and limiting use to the shortest possible duration.
Accountability Measures in Place
Providers falling short of these registration conditions face the prospect of accountability. Non-compliance may lead to enforcement actions, underscoring the Commission’s commitment to upholding participant rights and well-being.


