Disability service providers require both a Client Management System and Quality Management System to manage quality and compliance, help the business operate efficiently and meet clients’ needs.
Poor quality management systems can create a variety of barriers to achieving an organisation’s full potential. Barriers include poor participant satisfaction, lack of worker engagement, and ultimately, loss of revenue.
Ensuring your services are of the highest quality and are provided in a safe environment can take a lot of time and resources. Here’s how having a quality management system can help.
This article will give you an overview of the seven must-have systems you need to meet the requirements of the NDIS Quality and Safeguarding Framework.