From May to July 2024, the NDIA engaged with NDIS participants, their families, carers, providers, and disability organisations. These sessions aimed to gather insights into the experiences people have had with conflicts of interest and to identify what resources would be most helpful in managing these conflicts.
Co-Design Feedback
Based on the feedback from these co-design sessions, the NDIA has been developing a comprehensive suite of resources designed to support participants and educate the NDIS market. These resources are intended to provide practical tools and information to help manage conflicts of interest effectively.
Key Resources to keep an eye out for!
Here are some of the key resources that will soon be available:
- NDIA Position Statement on Conflicts of Interest
This document outlines the NDIA’s stance on conflicts of interest within the NDIS provider market. - Support-Specific Factsheets
These factsheets include case studies that describe common conflict of interest situations, providing real-world examples and solutions. - Checklists
Practical checklists to help manage conflicts of interest, ensuring that all parties are aware of their responsibilities and the steps they need to take.
The NDIA aims to publish these resources, including the NDIA Conflicts of Interest Position Statement, in the coming months. These tools will be valuable for NDIS participants, their families, carers, and providers, helping to foster a more transparent and fair NDIS provider market.
Stay tuned for more updates and make sure to utilise these resources once they are available.
Where to access these resources?
NDIS providers can access these resources through several channels:
NDIA Website
Keep an eye on the “Resources” or “Provider Toolkit” sections for the latest updates.NDIA Newsletters
Subscribe to the NDIA newsletters to receive updates directly in your inbox. These newsletters often include links to new resources and important announcements.Local NDIA Offices
Visit your local NDIA office for printed copies of the resources or to get assistance from NDIA staff.NDIS Provider Portal
Log in to the NDIS Provider Portal where you can find a range of resources and tools specifically designed for providers.Workshops and Webinars
The NDIA may also host workshops and webinars to introduce these resources and provide guidance on how to use them effectively. Keep an eye out for announcements regarding these events.
