The ‘NDIS Review: What we have heard report‘ highlights certain priority areas that require attention and improvement to enhance the NDIS experience. Let’s explore the top 10 areas in need of focus:
1. Applying and Getting a Plan: Simplifying Access
The process of accessing the NDIS and navigating planning procedures needs simplification. A smoother and more transparent approach is essential to build trust and confidence in the decision-making process.
2. A Complete and Joined-Up Ecosystem of Support
Support for people with disabilities should be integrated into a comprehensive ecosystem. This ensures fairness and prevents individuals from missing out on vital assistance outside the NDIS.
3. Defining Reasonable and Necessary Supports
A shared understanding of ‘reasonable and necessary’ supports is crucial to avoid complexities and conflicts in decision-making.
4. Early Childhood Supports: Prioritising Best Practice
Early intervention for children with disabilities should be based on best practices. More family-centric support and community inclusion can maximise positive outcomes.
5. The Support and Service Marketplace: Enhancing Accessibility
The NDIS market should provide equal access to all participants, avoiding overreliance on competition to ensure adequate support for everyone.
6. Measuring Outcomes and Performance: Enhancing Accountability
Better measurement of outcomes and performance benefits participants, providers, and the government, ensuring the scheme’s sustainability and improvement.
7. Achieving Long Term Outcomes: Fostering Inclusion
Long-term outcomes, such as participation, community inclusion, and employment, should be prioritised to enrich the lives of participants.
8. Help Accessing Supports: Streamlining Intermediaries
Roles of intermediaries should be clearer, preventing overlaps and confusion for participants seeking support.
9. Supported Living and Housing: Increasing Choices
Participants should have more choices regarding where and how they live. Innovative housing and living supports are essential to meet diverse needs.
10. Participant Safeguards: Empowering Safety and Choice
Safeguarding participants while empowering them with choice and control requires continued efforts and collaboration.
By addressing these priority areas, NDIS can significantly enhance the scheme’s effectiveness and positively impact the lives of Australians with disabilities.


